All products are fully covered by the manufacturers guarantee, details of which are included with each new sewing machine.
Very often, problems on sewing machines and overlockers are down to user error. Customers who have purchased their machine from SEW DEVINE can use the above phone number for free help and advice. If we find that your machine is in need of workshop attention, while under the manfactures guarantee our free collection - repair and return facility will be quickly arranged. Please retain the original packing materials - just in case your machine has to be returned to us.
However if the fault is due to misuse or neglect then a charge will be applied to rectify the problem including delivery. This does not affect your statutory consumer rights.
Sew Devine reserves the right to discontinue or change products and/or prices without prior notice. Products are available while supplies last. Errors in advertised prices are not binding & may be adjusted at any time.